Returns

We don't offer direct exchanges because our styles and sizes often sell out quickly.

To make sure you don't miss out on the item or size you'd like, we recommend placing a new order as soon as it's available.

Here's how it works:

1. Place a new order for the item or size you'd like.
2. Submit your original item through the return form at the top of this page.
3. Once you've done both, complete the contact form at the bottom of this page.
4. In your message, let us know that you've placed a replacement order and would like your eligible return converted from store credit to a refund.
5. Include both your original order number and your replacement order number.

Once we've received and approved your return, we'll refund the eligible return amount up to the value of your replacement order back to your original payment method.

If your replacement order is cheaper, any remaining eligible amount will be issued as store credit. Eligible postage may also be refunded from your available store credit.

Eligible change-of-mind and incorrect-size returns are issued as store credit, regardless of the original payment method.

Returned items must be:

• Lodged and sent back within 30 days of delivery
• Unworn and unwashed
• In brand-new condition
• Returned with all original tags attached
• Free from marks, stains, odours, damage or signs of wear

Items returned in anything other than brand-new condition may be declined and returned to you.

For hygiene reasons, underwear and intimate products, including sticky bras, nipple covers, Nudi Boobies and similar undergarments, cannot be returned.

Shoes must be unworn and returned in their original condition and packaging.

Items discounted by less than 50% off the original recommended retail price may be returned when they meet our usual return conditions.

Items discounted by 50% or more are final sale and cannot be returned for change of mind or incorrect size.

Enter your Amaroso order number and the email address used for the order in the form at the top of this page.

Once your return has been submitted, Australia Post will email your return instructions.

You don't need a printer. Australia Post can provide a return code to show on your phone at a participating Post Office, where the label can be printed for you.

Check your junk or spam folder if the Australia Post email doesn't arrive. The return-label cost will be deducted from your store credit where applicable.

Returns are generally processed within 2 business days after they arrive at our warehouse. Please allow up to 5 business days during busy periods.

Before contacting us, check your Australia Post tracking to confirm that the parcel has been delivered to us.

Your store credit will be emailed to the address used for your order.

Look for an email with a subject similar to “Amaroso Boutique $XX gift card”. Check your junk, spam and promotions folders if you can't see it.

When three or more eligible dresses from the Amaroso Bridesmaid range are purchased in one transaction, the order may qualify for a refund within 30 days, provided the entire eligible order is returned.

All garments must be in brand-new condition with tags attached. Original postage costs are excluded, and final-sale items are not eligible.

Eligible Amaroso Bridesmaid products are clearly identified in their product descriptions.

Please don't lodge a standard change-of-mind return if you believe an item is faulty.

Use the contact form below and include:

• Your order number
• The name of the affected item
• A clear description of the issue
• Photos showing the fault where possible

Our team will review the information and provide the appropriate next steps. When a manufacturing fault is confirmed, available resolutions may include a replacement, refund or 120% store credit.